The first time I helped someone troubleshoot a computer problem, it wasn’t anything complicated. The Wi-Fi wasn’t working. We restarted the router, checked the network settings, and eventually discovered the Ethernet cable wasn’t connected properly. It sounds almost funny, but that’s actually a good introduction to IT support. A lot of IT work isn’t about … Read more
I used to think project management was mostly about making schedules, attending meetings, and sending follow-up emails. Then I watched a small project go completely off track because nobody had clearly defined who was responsible for what. The deadline slipped, two people worked on the same task, another task was forgotten, and everyone assumed someone … Read more
A few years ago, I thought becoming a data analyst meant being good at mathematics and spending your entire day writing complicated code. Then I started looking at what entry-level analysts actually do. A surprising amount of the work is much more practical: cleaning messy spreadsheets, asking the right business questions, finding patterns in data, … Read more
I still remember the first time I tried to learn digital marketing properly. I had watched dozens of YouTube videos, saved blog posts, and even experimented with Facebook Ads, but when someone asked me, “Do you actually know how a marketing funnel works?” I realized I was learning everything in random pieces. That is one … Read more